Contact Us

Gwinnett County Busted Mugshots is a private reference service, not a government office, sheriff's department, jail, or corrections agency. It cannot confirm custody, confirm a release, release anyone, post bond, or pull official booking records. For an official result, contact the government office that keeps the record.


Official Gwinnett Contacts

The contact below separates jail questions from records requests. A phone call to the main line is not a substitute for a written request when a specific booking record or photograph is needed.

Gwinnett County Sheriff's Office

Jail and inmate line: 770-619-6500
2900 University Parkway
Lawrenceville, GA 30043

Records counter: Monday through Friday, 8:00 a.m. to 4:00 p.m.
Public report line: 770-822-3820
Fax: 770-619-6771

GCSO Records page

GCSO Records Divisions

Active Records: 770-619-6566
GCSOActiveRecords@GwinnettCounty.com

Inactive Records: 770-619-6576
GCSOInactiveRecords@GwinnettCounty.com

Records Management: 770-619-6539
GCSOOpenRecords@GwinnettCounty.com

GCSO's public SmartWEB JAIL View is the county booking and custody search. It offers current, released, or combined inmate modes and did not show a booking-photo field in the researched public results. The separate Gwinnett County Comprehensive Correctional Complex at 750 Hi Hope Road serves sentenced and work-release populations, so it is not the live pretrial booking roster.


Where to Look for Results

Choose the source by custody stage and record type. The private reference pages can explain the route, but only the government custodian can confirm the result.

  • Current or recently released from the county jail: Search GCSO JAIL View and the county's Jail and Inmate Services information. A booking is a custody event, not a conviction.
  • Booking sheet, arrest report, or booking photograph: Use the GCSO records office. Identify the person's full name, booking number, and booking date. No flat booking-photo fee is published there, so request an estimate.
  • County open-records coordination: Contact Meagean Diaz, Legal Manager, Open Records Officer, 75 Langley Drive, Lawrenceville, GA 30046, 770-822-8712, Meagean.Diaz@GwinnettCounty.com. The county's Open Records page explains the portal and its limits.
  • Court case or disposition: Use Gwinnett Courts case search or call the court-record help line at 770-822-8100. Court records are maintained through the courts, not treated as a Sheriff's records request.
  • Sentenced state-corrections record: Search the Georgia Department of Corrections Find an Offender system. Its photographs appear only when available, and a GDC profile is not a complete search for a recent Gwinnett arrest.
  • Federal custody: Check the Federal Bureau of Prisons locator for BOP records. It does not publish inmate photographs and does not replace the county jail search.
  • Immigration detention: Use the official ICE Online Detainee Locator only when the facts indicate ICE custody. An ICE hold in a county record is not the same as an ICE locator match or a criminal conviction.

For official results, use the government office, court, or locator itself. The Gwinnett County booking and records page explains how these systems fit together without treating a jail entry as a final court outcome.